Privacy Policy Overview

By accessing this website directly or through any third-party site, you agree to be bound by the terms of this privacy policy. This agreement extends to the collection and use of information such as device identifiers, geographic location, browser specifics, operating system details, source of referral, visit duration, viewed pages, and navigation paths, as well as any accounts accessible on your device. This information may be utilized by our company for various purposes, including but not limited to remarketing efforts, customer acquisition, and in emergency situations, where applicable.

Personal data we collect directly from you

What personal data do we collect?

The personal information we collect from you will vary depending on the context of your interactions with us and the product and/or service that we are providing to you. It may include, but is not limited to, the following information:

identity data including your name, date of birth and gender
contact data including your home/work postal address, email address and phone number
transaction data including your credit card number when you make a payment to us
profile data including purchases made by you, preferences, feedback, survey responses and any usernames
usage data including how you use our website, products and services
marketing data including your preferences in receiving marketing from us
technical data including internet protocol (IP) address, login data, browser type and technology used to access this website.

How do we collect your personal data?

We collect information about you when you:

request marketing to be sent to you
attend an event
register on our website
request products or services
enter a competition, promotion or agree to participate in market research (such as surveys or questionnaires)
provide us with your personal information from your usage of our website and any other information you post on our website, email or otherwise send to us
otherwise provide us with information in the course of our interactions with you.

Data Collection and Its Use

We use the information you provide when placing an order to complete that order. We do not share this information with outside parties except:

To the extent necessary to complete that order, or to provide Services where an outside party is acting on our behalf and has no independent right to use the information we provide (e.g., third-party shipping, business analytics, or customer support), or
To successors in title to our business or as otherwise necessary in connection with a sale of all or substantially all of the assets of Organisation or the merger of Organisation into another entity or any consolidation, share exchange, combination, reorganization, bankruptcy, liquidation or like transaction in which Organisation is not the survivor, or
In accordance with legal and regulatory requirements or to enforce or defend our legal rights, or
As necessary, at our sole discretion, to protect the perceived rights, safety and property of Organisation, the users of our System, and the public.

The audio recordings generated by your use of Organisation products, Services and/or the System will be used by Organisation solely for the purpose of product development and enhancement.

Other than as set out above, you will be notified when Personal Information about you will be shared with third parties, and you will have an opportunity to elect not to have us share such information.

We may send you emails with marketing materials. If you would no longer like to receive information, newsletters, or other promotional messages from us, please follow the instructions accompanying a particular communication or contact us. Your email address will be removed from our marketing list.

We also use information in aggregate form (so that no individual user is identified) for the following purposes:

For marketing analytics
To aid strategic development
To audit usage of the System

Third-party announcment

Personal contact details provided may be used for sending promotional materials and information deemed useful. We may endorse third-party offerings, but we do not share your personal information with these third parties.

Personal Information Security Measures

Ongoing Security Enhancements

Our organization continuously works to secure the confidential information collected online. We utilize advanced tools to prevent unauthorized access, viruses, and other security threats, and regularly update our security protocols and measures to adapt to new challenges.

Website Connections to Other Sites

This website occasionally offers links to external websites for your convenience and informational purposes. These external websites operate outside our control and are not covered by our privacy policy. We are not responsible for the content, accuracy, or privacy practices of these sites. Before engaging with these sites, we advise you to read their privacy policies carefully to understand how they handle personal information.

Get in Touch

For any questions or concerns related to our Privacy Policy, please don't hesitate to reach out to us.

Additional Provisions

We primarily use your personal data for the specific purposes for which it was collected. However, if we find it necessary to use your data for another reason, and that reason is compatible with the original purpose, we will do so. Should the need arise to use your personal data for an unrelated purpose, we will notify you and provide a clear explanation of the legal basis which allows such use. Processing your personal data without your knowledge or consent will only occur where it is required or permitted by law.